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The Duty-free sales software is built on the Odoo Community platform — an open-source ERP system renowned for its flexibility and powerful scalability. Developed by LIFETECH, this duty-free sales software enables duty-free business operators to comprehensively manage all essential operations such as sales, inventory management, transaction tracking, and a wide range of management reports.

A key highlight of the duty-free sales software is its ability to fully comply with current legal regulations while integrating direct electronic data connectivity with the Vietnam Customs system, in accordance with Decision No. 591/QĐ-TCHQ issued by the Ministry of Finance – General Department of Customs on March 28, 2023. This enables duty-free operators to optimize management efficiency, ensure transparency, maintain legal compliance, and enhance their competitiveness in the market.

Duty-Free Company Software – A Comprehensive and Legally Compliant Management Solution

In the context of increasingly stringent regulations on duty-free goods management, software for duty-free companies is no longer merely a sales tool. It serves as an integrated management system that enables businesses to control the entire process—from importation, warehousing, and sales to final settlement with Customs authorities.

The duty-free software solution developed by LIFETECH is specifically designed to meet the operational characteristics of duty-free businesses in Vietnam, helping enterprises to:

• Manage duty-free goods in full compliance with regulations, categories, and origins.
• Monitor inventory in real time, minimizing losses and data discrepancies.
• Automate import, sales, declaration processes, as well as data transmission and reception with the Customs system.
• Meet inspection, audit, and reconciliation requirements quickly and accurately.

Support for Multi-Store – Multi-Warehouse – Multi-Company Group Models

In particular, the duty-free software developed by LIFETECH is designed to flexibly support complex operating models, such as a single company managing multiple stores and multiple warehouses across different locations (airports, border gates, logistics centers, etc.). The system enables centralized management with detailed role-based access control for each store and warehouse, ensuring synchronized data, strict control, and efficient operations.

In addition, the software supports multi-company structures within the same corporate group, allowing independent management of each legal entity while still providing consolidated group-level reporting. This makes it an ideal platform for duty-free businesses that are scaling up or operating under a multi-entity group model.

Advanced Reporting System for Duty-Free Businesses

The duty-free software developed by LIFETECH is equipped with a comprehensive, detailed reporting system fully compliant with Customs regulations, meeting all management, control, and settlement requirements of duty-free businesses. The reports are designed based on real operational workflows and support data tracking by company, warehouse, store, customs declaration, item code, and bonded/restricted areas.

I. Revenue & Cash Flow Reports

The system provides revenue and cash flow reports to support financial management and reconciliation, including:

• Sales revenue report by sales invoice
• Cash inflow and outflow report by bonded/restricted area

II. Duty-Free Trading Goods Reports

The software fully supports reports covering the entire duty-free goods flow lifecycle:

1. Report on quantities of goods sold
2. Report on quantities received into warehouse from temporary import and domestic sources
3. Report on quantities received into stores from temporary import and domestic sources
4. Report on quantities transferred between warehouses
5. Report on quantities transferred between stores
6. Report on quantities issued from warehouse to stores
7. Report on quantities returned from stores back to warehouse
8. Report on quantities returned by customers
9. Report on quantities issued for re-export
10. Report on quantities issued for destruction
11. Report on quantities issued from warehouse for domestic consumption

III. Sample Goods Reports

The sample goods reporting system is specifically designed to meet management and control requirements:

1. Report on sample goods transferred from warehouse to store
2. Report on sample goods transferred between stores
3. Report on sample goods transferred between warehouses
4. Inventory In–Out–Balance (IIB) report for sample goods at stores
5. Inventory In–Out–Balance (IIB) report for sample goods at warehouses​
6. IIB report for sample goods by customs declaration at stores
7. IIB report for sample goods by customs declaration at warehouses

IV. Inventory In–Out–Balance (IIB) Reports

The duty-free software provides flexible inventory reports across multiple management dimensions:

1. IIB report by enterprise-level customs declaration
2. IIB report by customs declaration at warehouse level
3. IIB report by customs declaration at store level
4. Domestic IIB report at enterprise level
5. Domestic IIB report at warehouse level
6. Domestic IIB report at store level
7. IIB report by item code at enterprise level
8. IIB report by item code at warehouse level
9. IIB report by item code at store level
10. IIB report based on actual goods receipt confirmation

V. Settlement Reports

The system supports reports required for settlement with Customs authorities:

1. Goods settlement report
2. Goods settlement report by warehouse
3. Sample goods settlement report

VI. Stamp (Label) Management Reports

The software enables strict monitoring of stamp/label management and usage:

• Stamp report (statistics by stamp declaration form)
• Stamp usage status report at enterprise level (based on IIB for duty-free goods)
• Stamp usage status report at warehouse level
• Stamp usage status report at store level

VII. Customs Declarations & Import–Export Goods Reports

Detailed reporting by customs declaration includes:

• Import–export customs declaration report
• Detailed goods report
• Summary of goods by customs declaration
• Overall goods summary report

VIII. Trading Goods Reports

Supporting the management and tracking of trading goods:

1. List of customs declarations and trading goods
2. Trading goods report
3. Detailed trading goods report

👉 Key Advantages

All reports within the duty-free software for companies can be filtered by time period, warehouse, store, customs declaration, and item code, and can be exported to Excel or PDF, enabling businesses to easily reconcile data, support inspections, audits, and settlements in full compliance with current regulations.